Privacy Policy
Mateenah’s Manor Assisted Living Homes, LLC
Effective Date: January 1st, 2025
Mateenah’s Manor Assisted Living Homes, LLC ("we," "us," or "our") is committed to protecting your privacy and maintaining the trust of our residents, families, job applicants, and website visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with our website or submit information through our online forms.
1. Information We Collect
We may collect personal information through the following means:
a. Website Forms
Name, phone number, email address, and mailing address
Employment application details (e.g., work history, certifications)
Admission inquiries related to a potential resident
b. Automatic Data Collection
IP addresses
Browser type and settings
Pages visited and time spent on site
Referring website
This data is collected through tools like cookies and web analytics to improve website performance.
2. How We Use Your Information
We use the information you provide to:
Respond to inquiries and contact requests
Process job applications and contact applicants
Evaluate eligibility for residency or vendor services
Improve our website and user experience
Comply with legal and regulatory obligations
We do not sell or rent your personal information to third parties.
3. How We Share Information
We may share your information with:
Internal staff and administrative personnel
Licensed medical or administrative professionals for care coordination
State or federal agencies as required by law
Third-party service providers for website hosting or analytics (with safeguards in place)
All shared information is limited to what is necessary and is protected by confidentiality agreements.
4. Data Security
We take reasonable steps to protect the information we collect from loss, misuse, unauthorized access, disclosure, alteration, or destruction. This includes secure form submission, firewalls, and data encryption when applicable.
However, no method of transmission over the Internet is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.
5. Your Rights
You may request access to, update, or delete the personal information you have provided to us. To do so, please contact us using the contact information provided below.
6. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites. We encourage you to read the privacy policies of any website you visit.
7. Children’s Privacy
Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children.
8. Policy Updates
We may update this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date. Continued use of our website after changes are posted constitutes your acceptance of those changes.
9. Contact Us
If you have questions or concerns about this Privacy Policy or how we handle your personal information, please email us at: admissions@mateenahsmanor.com